Privacy policy.
Effective Date: November 7, 2024
Thank you for visiting Lutz Plumbing Inc. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information, including:
Personal Information: Information you provide to us directly, such as your name, email address, phone number, and address, when you request services, contact us, or subscribe to our communications.
Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, operating system, pages viewed, and the time and date of your visit. This data helps us understand how our website is used and improve user experience.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services.
Process and respond to your inquiries and requests.
Improve our website, services, and customer experience.
Send promotional communications if you have opted to receive them.
Ensure compliance with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted third parties to:
Fulfill service requests (such as sending a plumber to your location).
Support our marketing and analytics efforts.
Comply with legal obligations and protect our rights.
Third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information and enhance your experience. Cookies are small data files stored on your device. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
5. Data Security
We prioritize the security of your information and use industry-standard measures to protect it. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Restrict or object to certain data processing activities.
To exercise any of these rights, please contact us at legal@lutzplumbingonline.com.
7. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies solely to information collected by us. We are not responsible for the privacy practices of other websites.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes your acceptance of the updated terms.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Lutz Plumbing Inc.
3123 17th Street, San Francisco, CA 94110
legal@lutzplumbingonline.com
415-621-4292