Terms and Conditions for Form Submission

By submitting information through our forms, you acknowledge and agree to the following terms regarding the collection and use of your personal information by Lutz Plumbing Inc.

Information We Collect

We collect the following personal information when you submit our forms:

  • Full name

  • Physical address

  • Phone Number

  • Email address

Use of Information

Your information is used exclusively to:

  • Process and respond to your service requests

  • Provide estimates and schedule appointments

  • Send relevant service notifications

  • Maintain accurate service records

Data Protection

We maintain sophisticated security measures to protect your personal information. Your data is:

  • Stored securely using industry-standard encryption

  • Accessed only by authorized personnel

  • Never sold to third parties

  • Used solely for providing our services

Communication Preferences

By submitting our forms, you consent to receive:

  • Service-related communications

  • Appointment confirmations

  • Maintenance reminders

  • Important service updates

You may opt out of non-essential communications at any time.

SMS/Text Message Consent

By providing your phone number, you expressly consent to receive SMS/text messages from Lutz Plumbing Inc. regarding your service requests, appointments, and other related communications. Consent to receive promotional or marketing text messages is not required as a condition of purchasing any goods or services.

Data Retention

We retain your information for as long as necessary to:

  • Maintain your service history

  • Comply with legal obligations

  • Fulfill our service commitments

  • Document warranty coverage

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Ask for deletion of your information

  • Withdraw consent for communications

To exercise these rights, please contact our office directly.

Updates to Terms

We reserve the right to modify these terms. Any changes will be reflected on this page with an updated effective date.For questions about our form submission terms, please contact our office.

Last Updated: November 8, 2024