Service area
Presidio Heights plumber for renovated homes and the designer fixtures in them
Residential plumbing service and repair for Presidio Heights homes, with authorized service for the designer fixtures found in them.
Lutz Plumbing Inc., San Francisco's oldest plumbing company, has provided plumbing and heating service since 1929 and today repairs water heaters, leaks, drains, sewer lines and designer fixtures in Presidio Heights homes.
Presidio Heights sits between Pacific Heights and the Presidio, north and west of our 17th Street shop, with the Richmond District and Sea Cliff to its west.
Lutz Plumbing serves Presidio Heights for residential and commercial plumbing, HVAC and heating, hydronic and radiant systems, and wellness work, water filtration, steam, sauna, and hydrotherapy. We are the oldest plumbing company in San Francisco, family-owned and licensed since 1929 (CA Contractor License #503971), and our trucks are dispatched from our shop at 3123 17th Street.
Whether it's an emergency, a planned replacement, or a full bath or kitchen remodel through Lutz Bath & Kitchen, we handle it. Call for same-day scheduling where we have availability, or request service online and we'll follow up within one business day. After hours, leave a voicemail and we'll call you back.
Most of the work we see in Presidio Heights is service and repair on renovated homes
Presidio Heights is largely detached single-family homes from the early 1900s, and many have been fully renovated, some more than once. Behind new tile and plaster, a renovated house often keeps parts of its original piping, so the calls tend to be repairs in rooms that look new.
Water heaters and recirculation lines are frequent calls: a tank at the end of its life, a tankless unit due for descaling, or a recirculation loop that no longer brings hot water quickly to a bath two floors up. So is boiler and radiant heating, since many of these houses still run hot-water radiators or radiant floors from a boiler.
Leaks, drains and side sewers (the line to the city main) are common calls too. A leak is located with acoustic, thermal and pressure testing before a wall is opened, and a slow drain or clay side sewer is checked by camera. If a pipe bursts behind finished plaster, call (415) 621-4292: in business hours we dispatch when a crew is free, and after hours a dispatcher calls back for genuine emergencies.
TOTO NEOREST and smart toilet service in Presidio Heights
A renovated Presidio Heights bath often holds a smart toilet, with its supply valve and outlet hidden behind a smooth shell. Lutz Plumbing installs, services and repairs TOTO NEOREST and WASHLET toilets in Presidio Heights homes as San Francisco's only factory-trained Authorized Service Representative for TOTO, and services Kohler and Duravit toilets, faucets and bath fixtures as an Authorized Service Representative for both brands.
- TOTO NEOREST and WASHLET installation: installation, service and repair, with a site check before purchase and a walkthrough of the remote and cleaning cycles after.
- Kohler and Duravit in a renovated bath: authorized service and repair for toilets, faucets and bath fixtures, with repair recommended when the fixture body and connections are sound.
- Steam shower diagnosis and new installations: no-steam, slow-steam and control problems diagnosed, and new ThermaSol and MrSteam steam showers planned, sized and installed as an Authorized Service Representative for both brands.
Lutz Plumbing is an Authorized Service Representative for TOTO, Kohler, ThermaSol, MrSteam, Duravit, Rinnai, Navien, and Viessmann. Lutz Bath & Kitchen, our showroom in the same building as the plumbing shop, was established in 1990 and carries 80+ fixture brands. Our technicians know these products, and because the showroom works directly with the manufacturers, we can reach their technical support teams when a repair needs it.
Services we do often in Presidio Heights
In a renovated Presidio Heights home, these are six services Lutz Plumbing does often, from a water heater at the end of its life to a slow drain or a hidden leak.
Why Presidio Heights neighbors call Lutz
- Hidden leaks located with acoustic, thermal and pressure testing before a finished wall is opened
- Water heater replacements with a recirculation loop added or repaired, so hot water reaches a distant bath faster
- Licensed and insured, CA License #503971
- Plumbing, HVAC, and wellness under one roof
- SF's only Factory-Trained Authorized Service Rep for TOTO
- Family-owned San Francisco shop since 1929
- Zone-based dispatch, no hidden travel fees
Common questions
Is Lutz Plumbing authorized to service TOTO NEOREST toilets in Presidio Heights?
Yes, Lutz Plumbing is San Francisco's only factory-trained Authorized Service Representative for TOTO, and we install and service NEOREST smart toilets and WASHLET bidet seats across Presidio Heights. Before an installation we check the shutoff valve (angle stop), the outlet and the rough-in, and afterward we walk you through the remote and cleaning cycles.
Can you find a leak without tearing out finished walls or tile?
In most cases, yes: Lutz Plumbing uses acoustic sensors, thermal cameras and static pressure testing to locate a hidden leak before anything is opened, and video pipe inspection to confirm the source. In a renovated Presidio Heights home that protects plaster, tile and woodwork from exploratory demolition.
Can you replace my water heater and fix slow hot water at the same time?
Yes, Lutz Plumbing replaces tank, tankless and heat pump water heaters and can add or repair a recirculation loop in the same job, so hot water reaches a bath two floors up faster. Every gas replacement is permitted, and we also descale existing tankless units.
Will you work with my designer or contractor on a Presidio Heights remodel?
Yes, Lutz Plumbing works with owners, designers, architects and general contractors on custom residential projects, and the Lutz Bath & Kitchen showroom can help with fixture selection and the larger bath or kitchen plan. We can review drawings, verify rough-ins against the specified fixtures and flag anything that must change before the walls close.